Apart from our friendly Help desk agents, LTS have Assessment experts, Business analysts, Web developers and Compliance experts available to assist with your assessment needs.

On business days between 07:00 and 19:00 the average response time is 27 minutes. Support queries is mostly dealt with in real time depending on the authorization level of the request.

A Help desk is available from 07:00 until 19:00 on business days and on weekends and holidays between 10:00 and 13:00. Self-help is available online in the form of Manuals, Quick Start Guides and Online Tutorials.