Do we require to have training before we start using the system?

Self-help is provided by means of user manuals, online training videos and quick start guides. The system is easy to use and there is no need for start up training.

Onsite training during start up can be arranged.

Will LTS assist with ongoing training to new users joining our company or being added to the system?

Self-help is provided by means of user manuals, online training videos and quick start guides. The system is easy to use and there is no need for training.

Onsite training can be arranged if the need arises.

Will LTS provide training to all subscribed users if I become a new client? (Is the service provider able to provide once-off training to all staff in order to familiarise them with the new system?)

Training can be arranged for all LTS users. The same training session applies to all users.

Specific training to specific groups (e.g. assessors or reviewers) is also available focusing on the role at stake.

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